A few things you might be wondering.
Straight answers about the software, your team and getting started.
Can I design systems and produce take-offs in Compliar?
Yes. Office seats include projects, tenders and pricing from your quantities. Design includes everything in Office and adds take-offs, CAD drawings, zone plans, as-fitted plans, wiring diagrams and schematics for your installation and handover documentation. Explore design and take-offs.
Does Compliar cover handover packs and fire log books?
Compliar supports the records that carry a job through handover: certificates and reports, plus zone plans and as-fitted drawings with a Design seat. Digital fire log books are kept by your team in the app and cost £4 + VAT per site per year, added to any plan. You can create a user-customised, printable QR label for the site; your team scan it, sign in and open that site’s logbook. The logbook is not part of the customer portal. Explore handover packs or see fire log books.
How do I get started?
Book a demo with Keiran and we will walk through your own jobs. If Compliar fits, we set up your account. We can also help with set-up and moving your data across if you would like it.
How much does Compliar cost?
Compliar is priced per person, by seat: Lite £35, Office £65 and Design £95 per user per month, plus VAT. The site log book is priced separately at £4 + VAT per site per year, and can be added to any plan. Pay yearly and you get two months free. Join in the first 12 months after launch and you keep your seat prices for three years, with no contract: you are free to leave at any time. Onboarding is separate, from £195 and quoted individually; a self-service option is available to everyone after a demo. The customer portal is included on every plan. You can mix seats in one company, there is no minimum number of seats, and we can talk you through set-up in a demo.
What does each seat include?
Lite is the whole field product, for engineers and small businesses: calendar, jobs, customers, sites and assets, asset checks and visit recording, certificates, defects, quotes, RAMS, reports and timesheets, from a phone or a desk. Office adds the tools that run the business: maintenance plans, invoicing and credit control, rates, stock, purchase orders, projects and tenders, job costing, advanced reports, your own certificate templates and qualified supervisor countersign. Design adds take-offs, CAD drawings, zone plans and as-fitted plans. Each seat includes everything in the one below it. Fire log books are not part of the seat price: they are £4 + VAT per site per year and can be added to any plan.
What disciplines does Compliar cover?
Every discipline we support across fire protection and life safety, security and electrical, each with built-in certificate templates. That covers fire protection and life safety (including fire detection and alarm systems, aspirating detection, emergency lighting, extinguishers, sprinklers, risers, gas and kitchen suppression, voice alarm, emergency voice communication and nurse call), 7 in security (intruder and hold-up alarm systems, CCTV, access control, automatic doors, door entry, gates and barriers, and alarm signalling) and 5 in electrical (installation, inspection and testing, emergency lighting, PAT testing and EV charge points). See the full list. Manage design, pricing, installation, commissioning and maintenance, with certificates and reports linked to the work. Explore the trades.
Do the certificates follow British Standards?
Compliar is built around the standards, and its records are audit ready. The certificate templates are built to follow the relevant British Standards for each discipline, and the template for each discipline names the standard it follows. They include BS 5839-1 (fire detection and alarm systems), PD 6662 & BS EN 50131 (intruder and hold-up alarm systems), BS EN 62676 (CCTV), BS 5266-1 (emergency lighting) and BS 7671 (electrical installations). The engineer who signs a certificate remains responsible for its content. Compliar is independent of BSI and of the certification and registration schemes; check each template against the current edition of the standard and your scheme's requirements, and edit it where your scheme asks for something different.
Is there a contract or minimum commitment?
No. There is no minimum term or minimum number of seats.
How do I cancel, and what happens to my records?
You can cancel from the billing settings at any time. Access carries on to the end of the period you have paid for, and no refund is due for the remainder of that period. Before you go, owners and admins can download company data as CSV files from Import & export, so your customers, sites, assets, certificates and invoices stay yours. Yearly cover on log books renews with reminders two weeks and one day before, and the log book goes read-only if cover lapses.
Can I use different seats in one company?
Yes. Each person has their own seat, so you can put field engineers on Lite, the office on Office, a designer or estimator on Design, and change a person's seat later. A company might run 20 Lite, 5 Office and 2 Design seats.
How does Compliar help with safe working?
RAMS — risk assessments and method statements — are included with every seat. Create one from a job using discipline-specific templates, or start from scratch. Review the hazards and methods for the actual site and task, then sign off and issue a PDF. It helps your team plan work with the safety of engineers, clients and others on site in mind. Explore RAMS.
Can I price a whole project, not just a job?
Yes. Projects & tenders let you start from a prospect or an existing customer site, split the work into areas, and build a bill of quantities with parts, labour hours and waste at your target margin. Projects are numbered separately from your day-to-day jobs.
Does Compliar work with Xero?
Yes, in both directions. When you send an invoice from Compliar, it is created in Xero, with the customer's Xero contact matched or created. When a payment is recorded in Xero, the Compliar invoice is marked paid or part paid. Payments come back automatically, and you can press Sync now to bring them in straight away. Invoices already in Xero are locked in Compliar, so edit them in Xero or raise a credit note. To connect, go to Settings and link your Xero organisation. It is set up per company, so each Compliar company connects to its own Xero.
Is there a mobile app?
The field app runs in your phone's browser, so there is nothing to download from an app store. Technicians get a simplified view built for site work: status and timer, directions, parts, billable items and the certificates a job needs, without the office clutter. Once your jobs have loaded on the phone it keeps working with no signal: jobs, certificates and times are saved on the phone and sent when you are back in range. Site audits and the Help chat still need a connection.
Can I bring my existing data into Compliar?
Yes. Owners and admins can import records from CSV or Excel files under Import & export, one file at a time. You can import customers and sites, assets, jobs, defects, certificate and service history and parts, plus asset types, maintenance plans, defect wording, contracts and contacts. Templates to download are included. If you would like a hand, onboarding is from £195, quoted individually, or talk to us about your current setup. See also switching to Compliar.
Can I export my data from Compliar?
Yes. Owners and admins can download company data as standard CSV files from Import & export: customers, sites, assets, jobs, certificates, defects, quotes, invoices, parts and stock, people and timesheets. You can export one type of record at a time, or export everything together as a single .zip of CSV files.
How much does the site log book cost?
The digital site log book is £4 + VAT per site per year, and you can add it to any plan. If you only want the log book, choose Log book only: sites, the digital log book and QR labels, with no seats needed, at the same £4 + VAT per site per year. It suits any business that looks after several properties, such as estate agents, landlords, developers and facilities managers. Compliar is for UK sites only and works to British Standards. See log book pricing.
Can I use Compliar just for the fire log book?
Yes. A log book only account is for any business or owner that holds multiple properties, such as property owners and landlords, managing agents, estate agents, property developers, and housing and facilities teams. You get a digital fire, emergency lighting and site log book for each site, without buying Compliar seats. It costs £4 + VAT per site per year. Staff record weekly fire alarm tests, monthly emergency lighting tests, false alarms, faults and visits, and the records stay visible. A QR code or sticker on site opens the site’s log book, and viewing needs an account. You choose when a missed-test alert goes out and who gets it. QR stickers are free to print yourself, or order blank stickers at £1 each + VAT (orders of 10 to 1,000, in tens), which you activate onto a site by scanning, or printed stickers made out to a named site at £1 each + VAT. Postage is £3.95 + VAT per order for either. There is no self-serve sign-up: request a demo and Compliar sets up the account. It is for UK sites only and works to British Standards. More about the log book.
Can I charge my customers for the log book?
Yes. You can add your own charge for the log book to your customer’s service plan, at a price you set.
Can I print the QR labels for fire log books?
Yes. Each site has its own QR label. You can print it or download it as an image, and choose the label size, from small 40 × 30 mm labels up to an A5 sheet, and portrait or landscape. You also choose what the label shows, such as your logo, company name, the site and customer names, your contact details and your accreditations. Your team scan it, sign in and open that site’s logbook. Printing your own is free. If you would rather have stickers posted to you, blank ones are £1 each + VAT (orders of 10 to 1,000, in tens) and you activate them onto a site by scanning, and printed ones made out to a named site are £1 each + VAT. Postage is £3.95 + VAT per order for either, in 50 × 70, 50 × 60, 50 × 40 and 50 × 30 mm.
Who can see my data?
Each company's data is separated by database-level access controls, so your records are visible to your own users and to the portal logins you grant. Your own customers only see what you give them: a contact can be invited for the whole account or a single site.
Less paperwork. More progress.
Book a demo and Keiran will walk through your own jobs. Early adopters lock their price for 3 years, with no contract.