Legal · Terms of service

The terms we
work to.

These terms cover use of this website, paid subscriptions to the Compliar application. By creating or using a workspace you agree to them on behalf of your company.

Last updated: 19 October 2026.

1. Who these terms are between

"Compliar", "we" and "us" means COMPLIAR LTD, registered in England and Wales, company number 17519777, VAT number GB 532 0690 15, registered office 11 Wakefield Drive, Endmoor, Kendal, LA8 0BF. "You" means the business that holds the workspace and each person it allows to use it. Compliar is supplied to businesses only; it is not for consumers.

2. Accounts

Workspaces are created by invitation after you book a demo and agree to a subscription. You are responsible for the people you invite, for keeping sign-in details confidential and for telling us promptly if an account is compromised.

3. Seats, prices and payment

Each person in your workspace has one seat of one type: Lite, Office or Design. You may mix seat types in one workspace and change a person's seat type at any time. You pay per seat per month, or per year (yearly billing is ten months' price for twelve). Prices are shown on the pricing page in pounds sterling and exclude VAT; VAT will be added where it applies. Our VAT number is GB 532 0690 15. Payment is collected by Stripe at the start of each billing period. You can add seats at any time (charged pro rata) and remove seats from the next period. If a payment fails we will tell you and retry; if it stays unpaid for 14 days we may suspend the workspace until it is settled. We may change prices with at least 30 days' notice; changes apply from your next billing period. The one exception is early-adopter pricing: if you join in the first 12 months after launch, your seat prices are fixed for three years from the date you joined. This is not a minimum term, and you may cancel at any time.

4. What we provide

Access to the Compliar application for your seats, software updates, data storage within fair-use limits, and support by email during UK business hours. Fair use means storage in keeping with normal use of the features in your seats (photos, certificates, drawings and attachments for your own jobs); as a guide, 10 GB per seat. If a workspace goes well beyond that we will talk to you about options before anything is restricted. We aim for high availability and take daily backups, but we do not promise uninterrupted service. Planned maintenance will be announced in advance where practical.

5. Your responsibilities and professional judgement

Compliar is a record-keeping and workflow tool. It does not design, test, inspect or certify anything, and it does not replace the competence, qualifications or professional judgement of the people doing the work. You remain responsible for the accuracy and completeness of everything recorded, for the decisions made on site, for the content and issue of every certificate, report and document produced from your workspace, and for holding any registrations or accreditations your work requires.

Our certificate and report templates are structured to follow the relevant British Standards and industry guidance as we understand them at the time of writing. Standards change and interpretations differ; you must check that each template suits the work and the current edition of the standard before you rely on it, and you can edit templates within the application. Compliar is not affiliated with, endorsed by or certified by BSI, the IET, or any certification or registration body. "BS", "BSI" and scheme names are the trade marks of their owners.

6. Acceptable use

You must not use Compliar to break the law, to store content you have no right to store, to send unsolicited messages, to attack or probe our systems, to copy or resell the service, or to share one seat between several people. Logos, badges and marks you upload must be ones you are entitled to use. We may suspend access that breaches this section while we talk to you about it.

7. Your data

Everything you and your users record in Compliar is yours. You grant us only the rights needed to host, display, back up and process it to provide the service. We act as your processor for the personal data of your customers and staff within the workspace: we process it only on your documented instructions (these terms and your use of the product), keep it confidential, apply appropriate security, use the sub-processors listed in our Privacy notice (we will give notice of changes), help you respond to data-subject requests, tell you without undue delay of any personal-data breach affecting your data, and delete or return it at the end of the contract. You can export your data at any time in standard formats, and for 30 days after the subscription ends.

8. Our intellectual property

The Compliar software, templates, designs and documentation are ours or our licensors'. You may use them only within the service. You may keep and use documents you have issued from your workspace after you leave.

9. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, we are not liable for loss of profit, business, contracts or goodwill, for indirect or consequential loss, or for loss arising from reliance on a certificate, report or record you produced using the service; and our total liability to you in any 12-month period is limited to the fees you paid for the service in that period.

10. Ending the agreement

You can cancel from the billing settings at any time; access continues to the end of the paid period and no refund is due for the remainder. We may end the agreement on 30 days' notice, or immediately if you seriously or repeatedly breach these terms or do not pay. Sections 5, 7, 8, 9 and 12 continue after it ends.

11. Changes to these terms

We may update these terms. We will tell account holders by email at least 30 days before a material change takes effect; continuing to use the service after that date means you accept the change.

12. General

These terms are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction. If part of these terms is found unenforceable the rest still applies. Neither side is liable for delay caused by events outside its reasonable control. These terms, the pricing page and the Privacy notice are the whole agreement between us about the service.

This website

The website is provided for information. We try to keep it accurate but it is not advice and may change without notice. Calculators and guides, including the fire alarm battery calculator, are aids for competent persons; check the result against the current standard and the manufacturer's data before relying on it.